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PRIVACY POLICY

1. Introduction

Welcome to OHROS MMC PVT LTD (“OHROS MMC”, “we”, “our”, or “us”).

At OHROS MMC, we respect your privacy and are committed to protecting the personal information of our website visitors, customers, clients, students, business partners and community members.

This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may share it, and what rights you have regarding your personal information when you visit or interact with our website:

By accessing or using our website, submitting an enquiry, registering for our programs, or purchasing our services or products, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following categories of information depending on how you interact with our website and services.

A. Personal Information

When you contact us, request a quotation, register for a workshop, or purchase our services, we may collect:

  • Full name
  • Email address
  • Mobile number and WhatsApp number
  • Business or company name
  • Business requirements and service preferences
  • Enquiry details and messages
  • Billing information and business address, where applicable

B. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and browsing activity
  • Date and time of website visits
  • Referring website or source

This information helps us understand website usage, improve performance and maintain website security.

C. Payment and Transaction Information

If you purchase any of our services, products, workshops, training programs or subscriptions, we may collect transaction-related information, including:

  • Customer name and contact details
  • Order or transaction ID
  • Purchase details
  • Payment status
  • Billing and invoice information

Online payments may be processed through third-party payment gateway providers. We do not intend to store your complete debit card, credit card, UPI PIN or banking login credentials on our website.

Payment information is handled according to the respective payment provider’s privacy and security policies.

3. How We Use Your Information

We may use the collected information for the following purposes:

  1. To respond to enquiries, questions and requests.
  2. To provide digital marketing, website development, business consultancy and AI automation services.
  3. To prepare quotations, proposals, invoices and service agreements.
  4. To process orders, payments and service registrations.
  5. To communicate information about workshops, training programs, courses and AI learning communities.
  6. To provide customer support and service updates.
  7. To send important notifications regarding purchases, registrations and services.
  8. To improve our website, products, services and customer experience.
  9. To conduct marketing campaigns and promotional communications, where permitted.
  10. To prevent fraudulent activities, spam, unauthorized access and misuse of our website.
  11. To comply with applicable legal, regulatory and tax requirements.

We will use your personal information only for legitimate business purposes and in accordance with applicable privacy laws.

4. Contact Forms and Enquiries

Our website includes contact forms through which visitors can submit enquiries.

When you submit a contact form, we may collect your name, email address, selected service category and message.

We use this information to:

  • Understand your business requirements.
  • Contact you regarding your enquiry.
  • Share relevant service details and quotations.
  • Follow up on your requested services.
  • Maintain records of business communications.

Please do not submit passwords, banking credentials or other highly confidential information through our website contact forms.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies are small text files stored on your device when you visit a website.

We may use the following types of cookies:

A. Essential Cookies

These cookies help our website function properly, including login sessions, security and basic website operations.

B. Functional Cookies

These cookies may remember your preferences and settings to provide a better browsing experience.

C. Analytics Cookies

We may use analytics tools to understand website traffic, visitor behaviour, page performance and user engagement.

D. Marketing Cookies

Where implemented, marketing and advertising technologies may help us measure advertising performance, understand campaign effectiveness and deliver relevant advertisements.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

6. Third-Party Services and External Websites

Our website may contain links, integrations or embedded content from third-party platforms.

These may include:

  • Google services, including Google Analytics, Google Meet or other Google products.
  • WhatsApp for customer communication and community participation.
  • Instagram, Facebook, YouTube and other social media platforms.
  • Third-party payment gateways for processing payments.
  • Website hosting, security, analytics and email service providers.
  • Embedded videos, images and other external content.

These third-party platforms may collect information according to their own privacy policies.

OHROS MMC does not control the privacy practices of external websites or services. We recommend reviewing their respective privacy policies before sharing personal information.

7. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

However, we may share relevant information in the following circumstances:

  1. Service Providers: With trusted hosting providers, technology partners, payment processors and other vendors who help us operate our business.
  2. Communication Platforms: With communication platforms such as WhatsApp or email providers when necessary to respond to your requests.
  3. Marketing and Analytics: With relevant analytics or advertising service providers where such services are implemented.
  4. Legal Requirements: When disclosure is required by applicable law, court orders, government authorities or regulatory requirements.
  5. Business Protection: When necessary to protect our legal rights, prevent fraud or address security concerns.

We expect relevant service providers to handle personal information responsibly and in accordance with applicable requirements.

8. How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information:

  • Enquiry Information: Retained for the period required to respond to and manage enquiries and related business communications.
  • Customer Records: Retained as necessary for service delivery, customer support and business records.
  • Payment and Invoice Records: Retained according to applicable accounting, taxation and legal requirements.
  • Website Accounts: Retained while the account remains active or as otherwise required.
  • Comments: Comments and their associated metadata may be retained to support moderation and spam prevention.
  • Technical and Security Records: Retained for the period necessary for website security, troubleshooting and operational purposes.

When information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable legal obligations.

9. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Request information about the personal data we process about you.
  • Request access to your personal information.
  • Request correction or updating of inaccurate information.
  • Request deletion of personal information where legally permissible.
  • Withdraw consent for processing activities that rely on your consent.
  • Opt out of promotional and marketing communications.
  • Raise a privacy-related complaint or concern.

To exercise these rights, contact us using the details provided in the Contact Information section.

We may need to verify your identity before processing certain requests.

Some information may need to be retained where required by law or for legitimate legal and security purposes.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.

These measures may include:

  • Website security and access controls.
  • Secure hosting and website maintenance.
  • Restricted access to business information.
  • Appropriate security practices for customer records.
  • Use of secure payment service providers.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Embedded Content from Other Websites

Articles, pages or other content on our website may include embedded content such as videos, images, social media posts or external articles.

Embedded content from other websites behaves in the same way as if you visited those websites directly.

Such third-party websites may collect information about you, use cookies, implement tracking technologies and monitor your interaction with their content.

Their data collection and privacy practices are governed by their respective privacy policies.

12. Children’s Privacy

Our website and services are not specifically directed at children under the age of 18.

We do not knowingly collect personal information from children without appropriate authorization where required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

13. External Links

Our website may contain links to third-party websites, applications and platforms.

These links are provided for convenience and informational purposes.

OHROS MMC is not responsible for the content, security or privacy practices of external websites. Visitors are encouraged to review the applicable privacy policies of those websites before sharing personal information.

14. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business operations, website features, technology, third-party services or applicable legal requirements.

Any updates will be published on this page with a revised Effective Date.

We encourage visitors to review this page periodically to remain informed about how we protect personal information.

15. Governing Law and Applicable Regulations

This Privacy Policy shall be interpreted in accordance with the applicable laws of India.

OHROS MMC aims to handle personal information in accordance with applicable Indian data protection and privacy requirements, including the Digital Personal Data Protection Act, 2023, and applicable rules and regulations, as in force from time to time.

Where applicable, the rights and obligations of individuals and the company will be governed by the relevant provisions of Indian law.

16. Contact Information

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, you can contact us using the following details:

OHROS MMC PVT LTD

Website: https://ohrosmmc.com

Email: ohrosmmc@gmail.com

Phone / WhatsApp: +91 9022404300

Location: Pune, Maharashtra, India

We value your trust and are committed to protecting your privacy while providing reliable digital marketing, business consultancy, website development and AI-powered services.

Thank you for choosing OHROS MMC.